Tip #338: If You Want Employees to be Productive: Tell Them What They Need To Know

On August 30, 2010, Posted by , In management and leadership, By ,,,,,, , With Comments Off on Tip #338: If You Want Employees to be Productive: Tell Them What They Need To Know

“I’m slowly becoming a convert to the principle that you can’t motivate people to do things, you can only demotivate them. The primary job of the manager is not to empower but to remove obstacles.” Scott Adams

If a business wants to be effective in this (or any other) economy, the key is to make sure employees can be as productive as possible. This can be accomplished by using effective performance management and making sure that employees are able to make informed decisions.

What role does performance management play?

It is impossible to hit a target that is not identified. Employees need to know what they are expected to do, how well they are expected to do it, and how … Read the rest

Tip #327: A Riff on “Why”

On June 14, 2010, Posted by , In management and leadership, By ,,,,,,, , With Comments Off on Tip #327: A Riff on “Why”

“I am one of the people who love the why of things.” Catherine the Great

This is going to be a riff on the importance of knowing “why.”

1. I worked for the State of Wisconsin for ten years, primarily in the area of human resources. It became clear to me very quickly that managers generally told their employees what to do, how to do it, and when to do it. But they rarely, if ever, told them why it was important.

If you don’t know why something needs to be done, what its purpose might be, or what the consequences could be if it isn’t done- then it is very difficult to:

(a) be invested in performing the specific … Read the rest