“I like criticism, but it must be my way.” Mark Twain
There are occasions when supervisors need to give critical performance feedback to an employee. This is often an unpleasant if necessary meeting. However, critical performance feedback does not have to be difficult or uncomfortable for either the supervisor or the employee. The secret? The supervisor needs to co-opt the employee and, within clear parameters, make the employee responsible for proposing how the poor performance will be remedied.
No one likes to be scolded or told they have imperfections. In fact, when supervisors give a critical monologue instead of engaging the employee in a constructive dialogue, it is no wonder that the employee often resorts to childish behavior. Instead, supervisors … Read the rest