Tip #661: Objectivity is a Keystone for Consensus

On March 7, 2017, Posted by , In communication, By ,,, , With Comments Off on Tip #661: Objectivity is a Keystone for Consensus

Consensus doesn’t happen by magic…You have to drive to it.” Christine Quinn

Consensus is defined by the Center for Conflict Resolution as follows:

“Simply stated, consensus is different from other kinds of decision-making because it stresses the cooperative development of a decision with group members working together rather than competing against each other. The goal of consensus is a decision that is consented to by all group members. Of course, full consent does not mean that everyone must be completely satisfied with the final outcome- in fact, total satisfaction is rare. The decision must be acceptable enough, however, that all will agree to support the group in choosing it.”

As apparent by the comments in bold print, … Read the rest

Tip #660:  Three Steps to Constructive Dialogue

On February 28, 2017, Posted by , In communication, By ,,,, , With Comments Off on Tip #660:  Three Steps to Constructive Dialogue

“In true dialogue, both sides are willing to change.”  Nhat Hanh

Unresolved interpersonal conflict can be characterized as a duel (where the goal is to win) rather than a dialogue (where the goal is a give and take of information).

In the conflict, the individuals hold on to very different ideas, or positions. They are aware of what the other party wants because it is typically the opposite of what s/he wants.

This stalemate will not be broken until the opponents depersonalize the conflict so they can engage in dialogue to uncover the reasons, or interests, that have led to their respective positions. To achieve this understanding, the individuals will need to ask each other questions and actively listen to … Read the rest