Last week’s Tip focused on how to create a physically comfortable learning environment, despite real constraints. This week’s Tip focuses on how to create an emotionally comfortable learning environment.
Let’s face it. Participants can feel incredibly vulnerable when they enter a training room, because they have no idea how they will be treated. If school was not a highlight of their lives, they may automatically revert to feelings of inadequacy. If the class is mandatory, they may feel resentful and resistant. None of these emotions create a very fertile ground for receptivity or learning.
However, if they are treated with respect, validated as individuals, and clearly set up for success, they can relax because they will feel that they are … Read the rest