Tip #780: How Cognitive Bias Can Help Learning

On July 8, 2019, Posted by , In learning, By , With Comments Off on Tip #780: How Cognitive Bias Can Help Learning

“But I think that no matter how smart, people usually see what they’re already looking for, that’s all.” Veronica Roth

According to Dashe Thomson,  cognitive biases can be both useful and detrimental to learning. They matter to us because they can make learners and designers resistant to incorporating new information, they can result in learners remembering inaccurate information, or they can prevent learning from happening altogether. Biases that have a negative effect on learning were discussed in Tip #779.

Here is an example of the impact of cognitive biases related to learning and recall. This is a very helpful piece of information if you notice employees reverting back to old procedures after a training program that taught them the … Read the rest

Tip #779: How Cognitive Bias Can Hinder Learning

On July 1, 2019, Posted by , In learning, By , With Comments Off on Tip #779: How Cognitive Bias Can Hinder Learning

“If there’s something you really want to believe, that’s what you should question the most.” Penn Jillette

A heuristic is a mental shortcut that allows people to solve problems and make judgments quickly and efficiently. It is how the brain automates repetitive tasks and decisions. It can be very helpful, particularly when you realize that people take in an average of 34 gigabytes of information on a daily basis and continually have to make decisions.

When heuristics fail at making correct assumptions about the world, the result is a cognitive bias: drawing a false conclusion based on prior data.

According to Andrea May, there are at least ten cognitive biases that negatively affect learning:

  1. Confirmation bias:The tendency to
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Tip #632: How the Status Quo Can Curb Learning

On August 1, 2016, Posted by , In brain research, By ,,,,, , With Comments Off on Tip #632: How the Status Quo Can Curb Learning

“I don’t accept the status quo. I do accept Visa, MasterCard or American Express.”  Stephen Colbert

“Status quo, you know, is Latin for ‘the mess we’re in.'”  Ronald Reagan

There is a lot that can interfere with a willingness to learn new things.

Andrea May has identified ten cognitive biases and we have considered the first eight: Confirmation, Anchoring, Curse of Knowledge, the Dunning-Kruger effect, Functional Fixedness, Mere Exposure Effect, Not Invented Here, and Reactance in previous Tips.

Now we’ll look at the last two cognitive biases and discuss how we can counter their effect through our training design and delivery. The titles and descriptions of the biases are Ms. May’s. The commentary is mine.

  1. Status Quo bias: The
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Tip #631: How Loyalty and Freedom of Choice Can Curb Learning

On July 25, 2016, Posted by , In brain research, By ,,,,,,,, , With Comments Off on Tip #631: How Loyalty and Freedom of Choice Can Curb Learning

“Your thinking depends on your perception, just as your perception depends on the way you think.”   Aniekee Tochukwu Ezekiel

Andrea May has identified ten cognitive biases and we have considered the first six: Confirmation, Anchoring, Curse of Knowledge, the Dunning-Kruger effect, Functional Fixedness and Mere Exposure Effect in previous Tips.

Now we’ll look at the next two cognitive biases and discuss how we can counter their effect through our training design and delivery. The titles and descriptions of the biases are Ms. May’s. The commentary continues to be mine.

  1. Not Invented Here bias: The tendency to discount information, ideas, standards, or products developed outside of a certain group.

I have encountered this bias in regard to case studies. It … Read the rest

Tip #630: How Tradition and Familiarity Can Curb Learning

On July 18, 2016, Posted by , In brain research, By ,, , With Comments Off on Tip #630: How Tradition and Familiarity Can Curb Learning

“Even in the familiar there can be surprise and wonder.”  Tierney Gearon

Andra May has identified ten cognitive biases. We have considered the first four biases: Confirmation, Anchoring, Curse of Knowledge and the Dunning-Kruger effect in previous Tips.

Now we’ll look at the next two cognitive biases and discuss how we can counter their effect through our training design and delivery. The titles and descriptions of the biases are Ms. May’s. The commentary continues to be mine.

  1.  Functional Fixedness: This bias limits a person to utilizing an object or idea in only the way it is traditionally used.

When we want participants to be creative, we often use a brainstorming activity. However, when they are brainstorming options to address … Read the rest

Tip #629: How Knowledge and Confidence Can Curb Learning

On July 11, 2016, Posted by , In brain research, By ,,,,,, , With Comments Off on Tip #629: How Knowledge and Confidence Can Curb Learning

“Fortunately for serious minds, a bias recognized is a bias sterilized.” Benjamin Haydon

There is a lot that can interfere with a willingness to learn new things.

Andrea May, VP of Instructional Design Services for Dashe & Thomson, has identified what she considers to be the top ten cognitive biases that adversely affect learning and posted those on the Dashe & Thomson Social Learning Blog.

Let’s look at the next two cognitive biases and discuss how we can counter their effect through our training design and delivery. The titles and descriptions of the biases are Ms. May’s. The commentary is mine.

3.  Dunning-Kruger effect: The tendency for incompetent people to overestimate their competence, and very competent people to underestimate their Read the rest