“Ability is what you’re capable of doing. Motivation determines what you do. Attitude determines how well you do it.” Lou Holtz
I recently read an article about why it is important for training to be designed to focus on attitude, then skill development, and only then on knowledge. This would certainly be a departure from common wisdom in training. However, it is worth considering both from a training perspective and from a human resource perspective when screening job applicants.
Knowledge and skills are concrete and can be measured. Years ago, when I was a human resources professional writing job descriptions and designing screening examinations for job applicants, it was important to identify the job duties and the knowledge and skill … Read the rest