“Passion provides purpose, but data drives decisions.” Andy Dunn
I’ve taught classes in problem solving with a focus on finding the real cause or root of the problem, since the obvious problem is rarely the problem. Depending on the nature of the problem, quality improvement tools, such as the is/is not matrix, 6 whys, ishikawa or cause and effect diagram, and top down flow chart, have been very useful. I’ve also taught classes in decision making, with a focus on different ways for groups to vote on different alternatives. I have not taught classes in how to objectively determine the best alternative solutions prior to that final vote.
Now I find that there are numerous ways to analyze options. … Read the rest