“All personal breakthroughs begin with a change in beliefs.” Tony Robbins
I just became aware of a change management tool that focuses, first and foremost, on the individual level, since that is where change happens. It is called ADKAR, an acronym that represents the five milestones an individual must achieve for change to be successful: Awareness, Desire, Knowledge, Ability and Reinforcement. The model can be used to implement change as well as to diagnose where obstacles occur so they can be addressed.
Here is a brief description of each milestone and the actions that can initiate and support it:
- Awareness of the need for change. I understand why the change is necessary.
Awareness is built through effective communication, effective sponsorship, … Read the rest