“The Supervisor’s Motivational Tool Kit,” in the 2013 Pfeiffer Annuals.
“Mistakes that Trainers Make- and How to Avoid Them,” in the 2012 Pfeiffer Annuals.
“Increasing Lead Worker Effectiveness,” in the 2011 Pfeiffer Annuals.
“Beat the Clock: Make Delegation Work for You!” in The Leadership
Challenge Activities Book, by James M. Kouzes and Barry Z. Posner, 2010.
“Respect is a Bridge: Using Effective Communication,” in the 2010 Pfeiffer Annuals.
InfoLine: Jumpstart Your Training Design for the American Society for Training and Development, April 2008.
“Changing Places, Facing Changes” in the 2008 Pfeiffer Annuals.
InfoLine: Conducting a Classroom Audit for the American Society for Training and Development, July 2007.
“Beat the Outsourcing Blues: Audit for Quality Training” and “Delegation Skills: Using Them On The Spot: in the 2007 Pfeiffer Annuals.
“Chains: Keeping Lines of Communication Open” and “Picture Yourself: Gaining Awareness” in the 2005 Pfeiffer Annuals.
“A Consensus Building Model- REACH C” and “The Merry-Go-Round Project” in the 2004 Pfeiffer Annuals.
“User Friendly Performance Evaluation,” a chapter in a monograph published by the University of Minnesota and National ASTD. (1990)
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