• abuse
  • accelerated learning
  • active verbs
  • active verbs for Bloom's Affective Domain
  • adapt activities to the available time
  • adapt learning activities for large groups
  • adapt participatory activities for large groups
  • administrative organization
  • admit mistakes
  • adult learning principle
  • advanced leadership institute
  • affinity diagram
  • agenda process wall map
  • Amman
  • ampliication options for facilitating small groups
  • answer interview questions
  • anticipation
  • attitude
  • attitude-changing learning activities
  • attitude-changing learning objectives
  • audience size
  • audiovisuals
  • avoid trainer mistakes
  • Be prepared with extra materials
  • Bedouin
  • binders
  • blaming messages
  • blocked compassion
  • Bloom's affective domain
  • Bloom's Taxonomy
  • brain research
  • brainstorming
  • breaks
  • build in extra time
  • burnout
  • business growth
  • candles
  • case study
  • celebration circle
  • change
  • change initiative
  • change management
  • check AV equipment
  • check learner comprehension
  • check marking pens
  • children
  • choosing learning activities
  • class audits
  • classroom management
  • classroom training
  • clear action-oriented requests
  • close training session
  • code of conduct
  • cognitive load
  • comic strips in av
  • common ground questions
  • communication
  • community college
  • compassionate communication
  • conflict management
  • constructive criticism
  • constructive dialogue
  • content mistakes
  • courage
  • craft organization
  • creativity
  • critical conversation
  • critical evaluation
  • Croatia
  • crossword puzzle
  • curriculum design
  • customer service
  • customer-centered
  • Dead Sea
  • debriefing activities
  • decisions
  • delegation
  • demonstration
  • design mistakes
  • difficult participants
  • dignify jobs
  • do the best you can
  • Dr. Deming
  • dry topics
  • effective trainers
  • effective training
  • Elderhostel
  • electronic files
  • emotional liberation
  • emotional slavery
  • empathy
  • employee emotional needs during change
  • employee productivity
  • employee turnover
  • encore career
  • energizers
  • engage learners
  • enrich learning situations
  • entrapment
  • entrepreneur
  • evaluation mistakes
  • evidence-based
  • examples
  • experiential learning activities
  • experiential training
  • Exploritas
  • express feelings
  • facilitate
  • facilitate large groups
  • facilitation mistakes
  • facilitators
  • fading
  • fatigue
  • flip charts
  • fourth level education
  • free tuition for seniors
  • frequent breaks
  • gender subversion
  • generosity
  • George Soros
  • Golden Circle
  • good business
  • good impression
  • grace
  • group facilitation
  • handle disruptive participants
  • hands on activities
  • help participants be more focused
  • highly technical topics
  • hiring interview
  • hiring steps
  • hope
  • humor
  • humor in training
  • incompetence
  • independent training consultant
  • interpersonal communication skills training
  • interpreting other's actions
  • interview strategy
  • isolation
  • job interview
  • Jordan
  • Jordanian culture
  • Just in Time Learning Activity
  • just-in-time training
  • keep lights on during AV
  • key learning
  • kinesthetic objects
  • leadership training
  • learner competence
  • learner confidence
  • learner participation
  • learner-centered training
  • learning
  • learning activities
  • learning contract
  • learning environment
  • learning institute
  • learning objectives
  • learning process
  • learning styles
  • lesson plan
  • level of learning
  • life management
  • lifelong learning
  • limited training time
  • long-term memory
  • luggage snafu
  • make a difference
  • make boring topic interesting
  • make good impression during interview
  • make participants more alert
  • make participants more comfortable
  • making requests
  • making requests instead of demands
  • manage expectations
  • management issues
  • manager's role
  • mark up
  • marriage ritual in Jordan
  • materials checklist
  • mature learner
  • measure learning
  • metaphor
  • mistakes when timing activities
  • misuse of training
  • monitor performance
  • moralistic judgment
  • more beginnings and endings
  • multi-day training
  • naysayers
  • negative attitude to training
  • negative participants
  • nightmare
  • nonviolent communication
  • number pages
  • NVC
  • observation without evaluation
  • off-the-shelf training
  • oral relay
  • organizational success
  • overcome adversity
  • overextension
  • pair share
  • paraphrasing
  • participant buy-in
  • participant materials
  • participant resistance
  • participatory activities
  • participatory learning
  • peace
  • performance feedback
  • performance impact
  • performance management
  • planning
  • political
  • poor health
  • pop ups
  • positive difference
  • powerlessness
  • PowerPoint
  • practice
  • preparation
  • presentation
  • prime learners to participate
  • priming employees to learn
  • printing training materials
  • problem-solving
  • problem-solving conversation
  • productivity
  • program feedback
  • promotional organization
  • prompt return from breaks
  • proper use of Power Point
  • quality service
  • questionnaire
  • reading AV
  • receiving empathetically
  • redirect negative attitudes
  • relay race
  • responding to questions
  • role-play
  • room arrangement for large groups
  • Salt
  • satisfy participants
  • self-discovery activity
  • Serendipity
  • Simon Sinek
  • social marketing
  • social networking
  • solo practitioner
  • song
  • specific learning objectives
  • spirit
  • start with "why"
  • steps during change process
  • stop waiting for life to start
  • stress
  • success
  • successful training
  • supervisory involvement in training
  • supervisory training
  • supplementing lecture with AV
  • survive business challenge
  • system barriers
  • table of contents
  • take digital photos of flip charts
  • take responsibility for feelings
  • teachers
  • team mission
  • team operating principles
  • team training
  • teamwork
  • TED
  • three decisions trainers make
  • time limitations
  • timing learning activities
  • timing mistakes when scheduling activiites
  • title pages
  • too much information in training program
  • trainer assumptions
  • trainer characteristics
  • trainer credibility
  • trainer mistakes
  • trainer preparation
  • trainer preparation materials
  • trainer respect
  • trainer's primary mission
  • training activities
  • training benefits
  • training breaks
  • training design and delivery
  • training design questions
  • training evaluation
  • training gifts
  • training in Amman
  • Training in Jordan
  • Training in Nigeria
  • training logistics
  • training mistakes
  • training needs assessment
  • training participants
  • training preparation
  • training reinforcement
  • training scheduling
  • training travel
  • translation
  • turn AV off
  • UCLA Mastery Teaching Model
  • Uncategorized
  • understanding
  • use a pointer with AV
  • use of audiovisuals
  • using dance in training
  • validate concerns
  • value of training
  • vicious cycle
  • Wadi Rum
  • walkabout
  • why and change
  • win/win communication
  • worked examples
  • working memory
  • worry
  • wrong participants
  • wrong training focus
  • Tip #422: Getting Training Materials Printed in Amman

    “After all, when you come right down to it, how many people speak the same language even when they speak the same language?”  Russell Hoban

    It is really interesting how simple things create unanticipated difficulties. For example, in my detailed instructions for the 5 day train the trainer program, I indicated my preference that the materials be in 3-ring binders rather than individually stapled. Well, they don’t have 3-ring binders in Jordan (only 2 and 4 ring) and the staff was very stressed over how they would accommodate my need. I felt terrible when I understood the problem.

    I also indicated a preference for each document to be printed in a different color, to make them easier for participants to locate. A fellow came in with a variety of colored paper, but not enough colors to comply with my request. He joked (at least I think he was joking) that he would have to go to Syria and Egypt to find other colors. Luckily, he did have other colors that we could also use.

    My printing instructions for my Train the Trainer program are difficult enough for English-speaking folks to follow. I didn’t think about how incredibly difficult they would be in translation.

    There will be 60 participants (split into two 5-day sessions). Each person needs a copy of each day’s materials plus two reference packets plus approximately 10 associated individual documents.

    Then, on two days, the participants will be evaluating each other- so that is 60 participants x 60 copies for each day, or a total of 14, 400 pages (if my math is correct, so you might want to check it.)

    In addition, there are activity material pages with 2-3 different pages. These involve 3 or 7 people at a time, so we only need 20 or 10 sets. Explaining this strained all communications, so for ease they are going to print enough for each person and then discard the extra pages. But this is an incredibly expensive way to resolve the problem.

    May your learning be sweet.

    Deborah

    Tip #347: Avoid Seven Mistakes When Organizing Participant Materials

    “A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools.” Douglas Adams

    How the participants’ materials are organized will have a direct impact on the ease in which they are able to locate desired documents both during and after the training program.

    Mistake #1: Omitting a Table of Contents.

    Trainers hope that their training content is relevant and useful to the participants. Facilitating the participants’ ability to locate specific pages or information would be in everyone’s best interests. The easiest way to do this is with a Table of Contents that identifies the page number for each titled page.

    Mistake #2: Not Binding the Materials.

    There is nothing so frustrating and time consuming (for both trainer and participants) as participants having to shuffle through paper trying to locate a specific page. It really doesn’t matter if it is stapled, paper clipped, or three-hole punched and in a binder. Just make sure the pages are in order (and all of the pages are there).

    Mistake #3: Overlooking Space for Note Taking.

    Some participants prefer to take notes. That is how they learn. So meet their need by providing space. There are many ways to accomplish this: leave space intended for note taking and answers on worksheets; leave the back of the previous page blank; use extra large margins or double spacing so there is room for notes; or simply provide blank pages that the participants can insert into their materials.

    Mistake #4: Not Separating Key Chapters.

    The best way to help participants navigate their training materials when the training is more than one day is to separate the key chapters or content. This can be done with tabs in a binder and/or different colored pages.

    Mistake #5: Using Binders Without Pockets.

    In lieu of the need to keep a three-hole punch available at all times, it is wise to plan ahead and make sure that, when using a binder, it has pockets in the front and/or in the back. These pockets are easy catch-alls for additional handouts and note pages.

    Mistake #6: Not Placing the Title on the Spine of the Binder.

    A binder is of little use if it is not easily found in a bookcase. The best way to accomplish this is to make sure that the binder has a slipcase on the front (to slip in a copy of the title page for the training) and on the spine (to slip in basic information, such as the training title and date).

    Mistake #7: Not Printing Extra Copies.

    It doesn’t matter what quality control for printing is in place, make sure to print extra copies of participant materials. Invariably, someone will be missing a page or a section. If you have extras, you can easily remedy that situation.

    Avoiding these seven mistakes will help to ensure that the participants have a ready reference to guide them as they apply their new skills both inside and outside of the classroom.

    May your learning be sweet.

    Deborah