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Tip #795: Eight Common Leadership Mistakes

On October 21, 2019, Posted by , In management and leadership, By , , With Comments Off on Tip #795: Eight Common Leadership Mistakes

“Mistakes are a fact of life. It is the response to error that counts.”  Nikki Giovanni

Various studies have found that 44% – 59% of employees say they want to find another job. According to Gallup, 75% of the reasons people quit come down to their managers. In his article, “8 Things Leaders Do That Make Employees Quit,” Jon Christiansen points out that losing an employee can adversely affect team morale, performance and productivity. It is also costly and time intensive.

The only good news is that, according to Christiansen, “only about a quarter of employees that leave do so within their first year. This means you have plenty of time to assess flight risks and address Read the rest

Tip #794: Change Behavior With COM-B

On October 14, 2019, Posted by , In management and leadership, By ,, , With Comments Off on Tip #794: Change Behavior With COM-B

“Human behavior flows from three main sources: desire, emotion, and knowledge.” Plato

If you’re interested in changing behaviors, you may want to explore the COM-B model. It emphasizes that, for a behavior to occur, people must have the capability, opportunity and motivation to perform it.

Capability is the knowledge, skills and abilities to engage in the behavior. There are two components to capability: psychological (knowledge or psychological strength, skill or stamina) and physical (physical strength, skill or stamina).

Opportunity is the outside factors which make the behavior possible. These opportunity factors may be physical (environmental-time, locations, resources) or social (societal-cultural norms, social cues).

Motivation is the brain processes that direct our decisions and behaviors. Motivational brain processes may be … Read the rest

Tip #790: Make It Acceptable to Fail

On September 16, 2019, Posted by , In management and leadership, By , , With Comments Off on Tip #790: Make It Acceptable to Fail

“Success is not final, failure is not fatal: it is the courage to continue that counts.” Winston Churchill

Some failure can be fatal. The 2003 explosion of the Columbia space shuttle killed seven astronauts. The tragedy could have been avoided if the NASA managers had listened to the engineers.  The engineers knew how serious it was to have a piece of foam break off the left side of the shuttle at launch. The NASA managers just didn’t want to acknowledge there was anything wrong.

When employees feel they can’t speak up about mistakes and failures for fear of being blamed, and when managers keep their heads in the sand rather than acknowledge something is wrong, bad things can happen.

According … Read the rest

Tip #789: Follow TRIZ to Innovation

On September 9, 2019, Posted by , In management and leadership, By , With Comments Off on Tip #789: Follow TRIZ to Innovation

“It’s about creating a process that systematically understands the current situation- the constraints (time, money, capabilities, and capacity) and attributes that already exist today- and applies that knowledge in new ways to create new solutions.”  Brian S. Lassiter

In his article “Thinking Outside the Box: How Organizational Innovation Really Works,”  Brian S. Lassiter writes that brainstorming has been an ineffective method for companies to achieve real innovation. He cites Drew Boyd and Jacob Goldenberg (in an article for the Wall Street Journal), who say that the problem is that the traditional view of innovation- of having an unstructured approach to brainstorming solutions to various problems- does little to actually find relevant solutions for products and services. They feel that “thinking … Read the rest

Step #789: Follow TRIZ to Innovation

On September 9, 2019, Posted by , In management and leadership, By , With Comments Off on Step #789: Follow TRIZ to Innovation

“It’s about creating a process that systematically understands the current situation- the constraints (time, money, capabilities, and capacity) and attributes that already exist today- and applies that knowledge in new ways to create new solutions.”  Brian S. Lassiter

In his article “Thinking Outside the Box: How Organizational Innovation Really Works,” Brian S. Lassiter writes that brainstorming has been an ineffective method for companies to achieve real innovation. He cites Drew Boyd and Jacob Goldenberg (in an article for the Wall Street Journal), who say that the problem is that the traditional view of innovation- of having an unstructured approach to brainstorming solutions to various problems- does little to actually find relevant solutions for products and services. They feel that “thinking … Read the rest

Tip #768:  Modern Workplace Traps- Part Two

On April 15, 2019, Posted by , In management and leadership, By ,,,, , With Comments Off on Tip #768:  Modern Workplace Traps- Part Two

“Knowing where the trap is- that’s the first step in evading it.”  Frank Herbert

In Outsmarting the Seven Hidden Obstacles to Success, David Covey and Stephan Mardyks identify the seven modern workplace traps, our typical response to each, and a better response. All numbers and percentages are the result of their research. The first three traps are individual-focused, the next three traps are team-focused, and the last trap is organization-focused.

Let’s first look at the team-focused traps.

  1. The Trigger Trap, allowing emotion to taint your perspective because we: (a) want to control the unpredictable nature of life; (b) ruminate on interactions and people we can’t control; or (c) generalize our past experiences to today’s circumstances.

The conventional response … Read the rest