• abuse
  • accelerated learning
  • active verbs
  • adapt activities to the available time
  • adapt learning activities for large groups
  • adapt participatory activities for large groups
  • administrative organization
  • admit mistakes
  • adult learning principle
  • advanced leadership institute
  • affinity diagram
  • agenda process wall map
  • ampliication options for facilitating small groups
  • answer interview questions
  • anticipation
  • attitude
  • audience size
  • audiovisuals
  • avoid trainer mistakes
  • binders
  • blaming messages
  • blocked compassion
  • Bloom's Taxonomy
  • brain research
  • brainstorming
  • build in extra time
  • burnout
  • business growth
  • candles
  • case study
  • celebration circle
  • change
  • change initiative
  • change management
  • check AV equipment
  • check marking pens
  • children
  • choosing learning activities
  • class audits
  • classroom management
  • classroom training
  • clear action-oriented requests
  • close training session
  • code of conduct
  • cognitive load
  • comic strips in av
  • common ground questions
  • communication
  • community college
  • compassionate communication
  • conflict management
  • constructive criticism
  • constructive dialogue
  • content mistakes
  • courage
  • craft organization
  • critical conversation
  • critical evaluation
  • Croatia
  • crossword puzzle
  • curriculum design
  • customer service
  • customer-centered
  • debriefing activities
  • decisions
  • delegation
  • demonstration
  • design mistakes
  • difficult participants
  • dignify jobs
  • do the best you can
  • Dr. Deming
  • dry topics
  • effective trainers
  • effective training
  • Elderhostel
  • emotional liberation
  • emotional slavery
  • empathy
  • employee emotional needs during change
  • employee productivity
  • employee turnover
  • encore career
  • energizers
  • engage learners
  • enrich learning situations
  • entrapment
  • entrepreneur
  • evaluation mistakes
  • evidence-based
  • examples
  • Exploritas
  • express feelings
  • facilitate
  • facilitate large groups
  • facilitation mistakes
  • facilitators
  • fading
  • fatigue
  • flip charts
  • fourth level education
  • free tuition for seniors
  • frequent breaks
  • gender subversion
  • generosity
  • George Soros
  • Golden Circle
  • good business
  • good impression
  • grace
  • group facilitation
  • handle disruptive participants
  • hands on activities
  • help participants be more focused
  • highly technical topics
  • hiring interview
  • hiring steps
  • hope
  • humor
  • humor in training
  • incompetence
  • independent training consultant
  • interpersonal communication skills training
  • interpreting other's actions
  • interview strategy
  • isolation
  • job interview
  • Jordan
  • just-in-time training
  • keep lights on during AV
  • key learning
  • kinesthetic objects
  • leadership training
  • learner competence
  • learner confidence
  • learner participation
  • learner-centered training
  • learning
  • learning activities
  • learning contract
  • learning environment
  • learning institute
  • learning objectives
  • learning process
  • learning styles
  • lesson plan
  • level of learning
  • life management
  • lifelong learning
  • limited training time
  • long-term memory
  • luggage snafu
  • make a difference
  • make boring topic interesting
  • make good impression during interview
  • make participants more alert
  • make participants more comfortable
  • making requests
  • making requests instead of demands
  • management issues
  • manager's role
  • mark up
  • materials checklist
  • mature learner
  • measure learning
  • mistakes when timing activities
  • misuse of training
  • monitor performance
  • moralistic judgment
  • more beginnings and endings
  • multi-day training
  • naysayers
  • negative attitude to training
  • negative participants
  • nightmare
  • nonviolent communication
  • number pages
  • NVC
  • observation without evaluation
  • off-the-shelf training
  • oral relay
  • organizational success
  • overcome adversity
  • overextension
  • pair share
  • paraphrasing
  • participant buy-in
  • participant materials
  • participant resistance
  • participatory activities
  • participatory learning
  • peace
  • performance feedback
  • performance impact
  • performance management
  • planning
  • political
  • poor health
  • pop ups
  • positive difference
  • powerlessness
  • PowerPoint
  • practice
  • preparation
  • presentation
  • prime learners to participate
  • priming employees to learn
  • printing training materials
  • problem-solving
  • problem-solving conversation
  • productivity
  • program feedback
  • promotional organization
  • prompt return from breaks
  • proper use of Power Point
  • quality service
  • questionnaire
  • reading AV
  • receiving empathetically
  • redirect negative attitudes
  • relay race
  • responding to questions
  • role-play
  • room arrangement for large groups
  • satisfy participants
  • self-discovery activity
  • Simon Sinek
  • social networking
  • solo practitioner
  • song
  • specific learning objectives
  • spirit
  • start with "why"
  • steps during change process
  • stop waiting for life to start
  • stress
  • success
  • successful training
  • supervisory involvement in training
  • supervisory training
  • supplementing lecture with AV
  • survive business challenge
  • system barriers
  • table of contents
  • take digital photos of flip charts
  • take responsibility for feelings
  • teachers
  • team mission
  • team operating principles
  • team training
  • teamwork
  • TED
  • three decisions trainers make
  • time limitations
  • timing learning activities
  • timing mistakes when scheduling activiites
  • title pages
  • too much information in training program
  • trainer assumptions
  • trainer characteristics
  • trainer credibility
  • trainer mistakes
  • trainer preparation
  • trainer preparation materials
  • trainer respect
  • trainer's primary mission
  • training activities
  • training benefits
  • training design and delivery
  • training design questions
  • training evaluation
  • Training in Nigeria
  • training logistics
  • training mistakes
  • training needs assessment
  • training participants
  • training preparation
  • training reinforcement
  • training scheduling
  • training travel
  • turn AV off
  • UCLA Mastery Teaching Model
  • Uncategorized
  • understanding
  • use a pointer with AV
  • use of audiovisuals
  • validate concerns
  • value of training
  • vicious cycle
  • walkabout
  • why and change
  • win/win communication
  • worked examples
  • working memory
  • worry
  • wrong participants
  • wrong training focus
  • Tip #329: An Independent Training Consultant’s Dream: When Your Client Loves Your Training

    “It’s easy to make a buck. It’s a lot tougher to make a difference.” Tom Brokaw

    Over the past thirty years in conducting training programs, I have experienced many wonderful highs. Sometimes you can actually see that you made a significant positive difference in the lives of the participants.

    One of my best training experiences was conducting a train the trainer workshop in Dubrovnik, Croatia in 1998. The war was over, but the entire infrastructure of the country had been bombed out, the large companies had deserted, and there were still land mines everywhere.

    This was my very first trip overseas and I went there frightened and anxious. My purpose was to help with the establishment of small business development centers. Funded by the Open Society Institute of George Soros, the idea was to introduce entrepreneurism into a society that had never experienced it. To do this properly, small business people and college professors needed to learn adult learning principles to effectively teach business skills to adults. This is where I came in.

    Since I use accelerated learning techniques, I brought candy, music, Koosh balls, and used cartoons in my training. This was a culture that never talked back to the professor. So when I had everyone stand and throw the Koosh to each other so they could introduce themselves (we had an interpreter available, since I do not speak or understand Croat), some of them initially went into shock.

    However, most of them soon got the hang of it and interacted (for the first time in their lives) with increasing confidence over the four-day program. They designed lesson plans, experienced and created interactive learning activities, experimented with the use of metaphor and other accelerated learning techniques, and honed their group facilitation and stand up presentation skills.

    On the last day, they each had to facilitate a 10-minute training module of their own design on a business topic, using all of the design, delivery and accelerated learning techniques they had learned. Their lessons were magnificent and their facilitation was masterful. I actually cried, because their transformation and their creativity were so astounding.

    As a result of this assignment, I was asked back to work with J.J. Strossmeyer University in Osijek, Croatia, to design the first Eastern European participant-based Masters Degree program in Entrepreneurship. Over a period of four years, I trained the professors at the University in how to design student-centered training activities, worked directly with each professor to redesign their curriculum, and then audited the training to ensure they were using what they had learned.

    I ultimately spent 10 weeks, two weeks at a time, in Osijek. The entire experience was transformative for me, for many of the professors, and for the students.

    It was particularly gratifying to see that the students were no longer interested in sitting through lectures because they were eager to participate. It was awe inspiring to watch some of the professors become wonderfully creative in how they taught their subject areas and engaged their students.

    This was an independent training consultant’s dream experience. What a gift, to be able to help to put new training skills into place, observe the positive interaction between professors and students, and know that real skill-building learning has occurred. It completely affirmed the power and impact of accelerated and participatory learning.

    May your learning be sweet.

    Deborah