Laurel and Associates, Ltd. – Madison, WI

Category Archives : learning

Tip #691: Is No a Complete Sentence?

On October 3, 2017, Posted by , In learning, By ,,, , With Comments Off on Tip #691: Is No a Complete Sentence?

“You can be a good person with a kind heart and still say no.” Lorie Deschene

“Saying no can be the ultimate self-care.” Claudia Black

A friend who was passing through town needed someplace to stay, so he asked me if he could spend one or two nights at my house.

Like many of you, I’ve grown up with values encouraging me to be kind and helpful, and never to be selfish or put my own needs first. If he had asked me a number of years ago, I would have definitely said yes, even though it might have been terribly inconvenient for me. I would have felt too guilty saying no.

In the current instance, I looked at … Read the rest

Tip #689: Why Was Classroom Training Rated So Poorly?

On September 19, 2017, Posted by , In learning, By ,,, , With Comments Off on Tip #689: Why Was Classroom Training Rated So Poorly?

“Speaking for myself, I spend a good ten minutes a day deciding whether or not to read the results of new surveys, and, once I have read them, a further five minutes deciding whether or not to take them seriously.” Craig Brown

In “The Changing Nature of Organizations, Work, and Workplace,” Judith Heerwagen of J.H. Heerwagen & Associates and Kevin Kelly and Kevin Kampschroer of the U.S. General Service Administration note that work is now more: cognitively complex; team-based and collaborative; dependent on social skills; dependent on technological competence; time pressured; mobile and less dependent on geography.–work–and-workplace

Managers and employees need new skills to effectively manage these challenges- and they require learning and skill development options that go beyond … Read the rest

Tip #685: Better Learning From Mistakes

On August 22, 2017, Posted by , In learning, By ,,, , With Comments Off on Tip #685: Better Learning From Mistakes

“There are no mistakes or failures, only lessons.” Denis Waitley

[Note: All of the information in this Tip is drawn from “Why Mistakes Matter in Creating a Path for Learning,” by Claudia Wallis in The Hechinger Report (7-26-17).]

Did you know that:

  1. We pay more attention when we make an error?
  2. If we are surprised that our answer is wrong, this really gets our attention?
  3. The more certain we are of our wrong answer, the better we will learn the right one after being corrected?
  4. Learners need permission to make mistakes so they can learn from them?
  5. The best way to help them learn from their mistakes is to ask learners to explain how they got their answers-
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Tip #683: Learning or Performance?

On August 8, 2017, Posted by , In learning, By ,,, , With Comments Off on Tip #683: Learning or Performance?

“The most effective learning in the new world of work occurs when engaged individuals work out loud and share their knowledge. Training and education will remain as inputs, but minor ones. Learning through experience will be essential, a key part of the 70 and 20 in the 70:20:10 model.”  Harold Jarch

I have always told the participants in train-the-trainer classes that training is about the learner, not the instructor. But what I have neglected to say is that training is ultimately about performance, not just skill acquisition.

In their book: 702010 Towards 100% Performance, Jos Arets, Charles Jennings and Vivian Heijnen point out that there are significant differences between learning and performance paradigms

Learning Paradigm

70:20:10 Paradigm

Focus on
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Tip #681:  Critical Thinking

On July 21, 2017, Posted by , In learning, By , With Comments Off on Tip #681:  Critical Thinking

“The essence of the independent mind lies not in what it thinks, but in how it thinks.” Christopher Hitchens

What if you were asked the question (with thanks to Tina Ahlgrim): “If your world only used 20 words, what would they be?”

How would you even begin to think of an answer?

Let’s see if critical thinking can help.

According to The Miniature Guide to Critical Thinking Concepts and Tools by Richard Paul and Linda Elder, a well cultivated critical thinker does four specific things. We will take each in turn to see if it leads us to our twenty questions.

  1. “Raises vital questions and problems, formulating them clearly and precisely.”

What vital questions can we ask ourselves? How about:… Read the rest

Tip #678: Occam’s Razor at Home

On July 5, 2017, Posted by , In learning, By ,, , With Comments Off on Tip #678: Occam’s Razor at Home

“Make everything as simple as possible, but not simpler.” Albert Einstein

I hate the Woody Allen quote: “Those who can’t do, teach,” because that is definitely a myth. Yet unfortunately, I occasionally find that I ignore the principles that I know and teach others to follow!

Take, for instance, Occam’s razor. It is commonly understood that this principle means that if there are two or more explanations for an occurrence, the simpler one is usually best.

This “law of briefness” is more directly translated from William of Ockham’s Latin to mean: “More things should not be used than are necessary.”

“Razor” is used as a metaphor, indicating that unnecessary things (like hair that is too long) should be shaved off.… Read the rest