“He has a right to criticize who has a heart to help.” Abraham Lincoln
In the past, I have not eagerly awaited critical feedback from training participants. Instead, I’ve learned to, mostly, suspend judgment and read less than admiring evaluations with as little defensiveness as possible. Of course, a lot of participant feedback is constructive and welcome. Other feedback is somewhat less so- and more difficult to receive and address, if any address is possible or warranted.
This week, I had the opportunity to get kind but candid evaluations in real time as a pilot training session progressed. The participants provided astute insight into what was working and what needed to work better. It was a relief to know both.… Read the rest
“At the end of the day we are accountable to ourselves-our success is a result of what we do.” Catherine Pulsifer
There is a lot of information these days about how to measure the impact of a training program, including Kirkpatrick’s model, return on investment and return on expectations. All of this is well and good. But they all depend on the learners’ commitment to using what has been learned- and changing their behavior for better performance. Other than getting the learners’ supervisors to reinforce and monitor the application of new learning, there is little advice regarding how to instill in the learners themselves a commitment to change.
I’ve written about the Peer Learning Group model that involves two 90-minute … Read the rest
“To swear off making mistakes is very easy. All you have to do is to swear off having ideas.” Leo Burnett
It is the end of the year and I’ve been thinking about paths I didn’t take as well as paths that essentially blew up in my face. Sigh… I would like to say that each mistake has been an opportunity to learn something about myself, about the world, or about life itself. That’s not entirely accurate. Some “mistakes” were strong good faith efforts that failed for reasons well beyond my control.
My experience with federal government service contracts, for example. I needed to show a certain dollar amount for federal contracts on a yearly basis and was unable to … Read the rest
“A peer learning group is a wonderful testing ground for new behaviors.” Deborah Spring Laurel
The public library in Waupaca, Wisconsin is going to have a Civil Discussion Series. The purpose is to ‘strengthen community through relationship and understanding.’ It will begin by teaching civil communication techniques. This will prepare the participants to use civil discourse as they discuss the “Hard Topics” that have polarized our country, such as immigration.
This program got me thinking about all of the different types of personality profiles that help people learn how to better communicate with others and to value their differences. DiSC, Meyers-Briggs, Kiersey Temperament Sorter, INSIGHT inventory, Neuro-linguistic Programming, True Colors, The Herrmann Brain Dominance Instrument, and The Big Five … Read the rest
“Authentic learning is the essential setting that education requires to move towards sustainable, meaningful, relevant learning in the 21st century.” Steve Revington
Authentic learning means real world, learner-centered learning. Audrey Rule of the State University of New York at Oswego considers it learning through applying knowledge in real-life contexts and situations.
Although applied to children in the educational system, as described by F. Newmann, H. Marks and A. Gamoran, I think its precepts are applicable to adults: authentic learning
“Teachers provide opportunities for students to construct their own knowledge through engaging in self-directed inquiry, problem solving, critical thinking, and reflections in real-world contexts. This knowledge construction is heavily influenced by the student’s prior knowledge and experiences, as well as … Read the rest
“Efforts to develop critical thinking falter in practice because too many professors still lecture to passive audiences instead of challenging students to apply what they have learned to new questions.” Derek Bok
I just participated in a webinar with Ray Jimenez titled: Seven Key Questions to Bridge the Gap Between Learning and Application. His basic premise is that work is never static; it is situational. For this reason, he believes that teaching participants how to follow the steps to a process, for example, will not be helpful if there are barriers in the way. Participants need to work through real situations using trial and error, or what he terms “successive approximation,” to find solutions.
Jimenez offers four steps in the … Read the rest