• abuse
  • accelerated learning
  • active verbs
  • adapt activities to the available time
  • adapt learning activities for large groups
  • adapt participatory activities for large groups
  • administrative organization
  • admit mistakes
  • adult learning principle
  • advanced leadership institute
  • affinity diagram
  • agenda process wall map
  • ampliication options for facilitating small groups
  • answer interview questions
  • anticipation
  • attitude
  • audience size
  • audiovisuals
  • avoid trainer mistakes
  • binders
  • blaming messages
  • blocked compassion
  • Bloom's Taxonomy
  • brain research
  • brainstorming
  • build in extra time
  • burnout
  • business growth
  • candles
  • case study
  • celebration circle
  • change
  • change initiative
  • change management
  • check AV equipment
  • check marking pens
  • children
  • choosing learning activities
  • class audits
  • classroom management
  • classroom training
  • clear action-oriented requests
  • close training session
  • code of conduct
  • cognitive load
  • comic strips in av
  • common ground questions
  • communication
  • community college
  • compassionate communication
  • conflict management
  • constructive criticism
  • constructive dialogue
  • content mistakes
  • courage
  • craft organization
  • critical conversation
  • critical evaluation
  • Croatia
  • crossword puzzle
  • curriculum design
  • customer service
  • customer-centered
  • debriefing activities
  • decisions
  • delegation
  • demonstration
  • design mistakes
  • difficult participants
  • dignify jobs
  • do the best you can
  • Dr. Deming
  • dry topics
  • effective trainers
  • effective training
  • Elderhostel
  • emotional liberation
  • emotional slavery
  • empathy
  • employee emotional needs during change
  • employee productivity
  • employee turnover
  • encore career
  • energizers
  • engage learners
  • enrich learning situations
  • entrapment
  • entrepreneur
  • evaluation mistakes
  • evidence-based
  • examples
  • Exploritas
  • express feelings
  • facilitate
  • facilitate large groups
  • facilitation mistakes
  • facilitators
  • fading
  • fatigue
  • flip charts
  • fourth level education
  • free tuition for seniors
  • frequent breaks
  • gender subversion
  • generosity
  • George Soros
  • Golden Circle
  • good business
  • good impression
  • grace
  • group facilitation
  • handle disruptive participants
  • hands on activities
  • help participants be more focused
  • highly technical topics
  • hiring interview
  • hiring steps
  • hope
  • humor
  • humor in training
  • incompetence
  • independent training consultant
  • interpersonal communication skills training
  • interpreting other's actions
  • interview strategy
  • isolation
  • job interview
  • Jordan
  • just-in-time training
  • keep lights on during AV
  • key learning
  • kinesthetic objects
  • leadership training
  • learner competence
  • learner confidence
  • learner participation
  • learner-centered training
  • learning
  • learning activities
  • learning contract
  • learning environment
  • learning institute
  • learning objectives
  • learning process
  • learning styles
  • lesson plan
  • level of learning
  • life management
  • lifelong learning
  • limited training time
  • long-term memory
  • luggage snafu
  • make a difference
  • make boring topic interesting
  • make good impression during interview
  • make participants more alert
  • make participants more comfortable
  • making requests
  • making requests instead of demands
  • management issues
  • manager's role
  • mark up
  • materials checklist
  • mature learner
  • measure learning
  • mistakes when timing activities
  • misuse of training
  • monitor performance
  • moralistic judgment
  • more beginnings and endings
  • multi-day training
  • naysayers
  • negative attitude to training
  • negative participants
  • nightmare
  • nonviolent communication
  • number pages
  • NVC
  • observation without evaluation
  • off-the-shelf training
  • oral relay
  • organizational success
  • overcome adversity
  • overextension
  • pair share
  • paraphrasing
  • participant buy-in
  • participant materials
  • participant resistance
  • participatory activities
  • participatory learning
  • peace
  • performance feedback
  • performance impact
  • performance management
  • planning
  • political
  • poor health
  • pop ups
  • positive difference
  • powerlessness
  • PowerPoint
  • practice
  • preparation
  • presentation
  • prime learners to participate
  • priming employees to learn
  • printing training materials
  • problem-solving
  • problem-solving conversation
  • productivity
  • program feedback
  • promotional organization
  • prompt return from breaks
  • proper use of Power Point
  • quality service
  • questionnaire
  • reading AV
  • receiving empathetically
  • redirect negative attitudes
  • relay race
  • responding to questions
  • role-play
  • room arrangement for large groups
  • satisfy participants
  • self-discovery activity
  • Simon Sinek
  • social networking
  • solo practitioner
  • song
  • specific learning objectives
  • spirit
  • start with "why"
  • steps during change process
  • stop waiting for life to start
  • stress
  • success
  • successful training
  • supervisory involvement in training
  • supervisory training
  • supplementing lecture with AV
  • survive business challenge
  • system barriers
  • table of contents
  • take digital photos of flip charts
  • take responsibility for feelings
  • teachers
  • team mission
  • team operating principles
  • team training
  • teamwork
  • TED
  • three decisions trainers make
  • time limitations
  • timing learning activities
  • timing mistakes when scheduling activiites
  • title pages
  • too much information in training program
  • trainer assumptions
  • trainer characteristics
  • trainer credibility
  • trainer mistakes
  • trainer preparation
  • trainer preparation materials
  • trainer respect
  • trainer's primary mission
  • training activities
  • training benefits
  • training design and delivery
  • training design questions
  • training evaluation
  • Training in Nigeria
  • training logistics
  • training mistakes
  • training needs assessment
  • training participants
  • training preparation
  • training reinforcement
  • training scheduling
  • training travel
  • turn AV off
  • UCLA Mastery Teaching Model
  • Uncategorized
  • understanding
  • use a pointer with AV
  • use of audiovisuals
  • validate concerns
  • value of training
  • vicious cycle
  • walkabout
  • why and change
  • win/win communication
  • worked examples
  • working memory
  • worry
  • wrong participants
  • wrong training focus
  • Tip #356: Make Learning Sweet

    “Give people a fact or an idea and you enlighten their minds; tell them a story and you touch their souls.” Hasidic proverb

    Welcome to 2011!

    There is an old Talmudic (Jewish) custom. When a boy goes to study the Torah (which is a religious text) they have him touch a page of the Torah and then dip his finger in honey to learn that learning is sweet.

    There are many ways to make learning sweet. Taken literally, I bring bowls of candy. I create a comfortable learning environment with seating arranged in pods, kinesthetic objects on the participants’ tables (Koosh balls, pipe cleaners, glitter wands, etc.), and colorful kites on the walls.

    I sweeten learning by treating the participants with respect, drawing them in to obtain their buy-in to the content, showing colorful comics that capture key concepts on the PowerPoint, and using learning activities that are intended to build their confidence in their own competence.

    What are your favorite ways to make learning sweet?

    May your learning be sweet.

    Deborah

    Tip #341: Five Facilitation Mistakes that Trainers Make- And How to Avoid Them

    “Strong people make as many and as ghastly mistakes as weak people. The difference is that strong people admit them, laugh at them, and learn from them. That is how they become strong.” Richard J. Needham

    A good training plan, good content and good learning activities do not automatically ensure a good training experience. The trainer is ultimately responsible for establishing and maintaining an effective learning environment. This begins with training room and training process logistics.

    Mistake #1. Not preparing the room. Check all audiovisual equipment and hook ups before the session, to make sure everything is in operating order. Cover or tape down extension cords so that no one trips over them. Have a backup plan in case there is a problem with equipment or software.

    Mistake #2. Not checking to see if everyone can hear and see during the session. Always circle the room before a session begins to make sure that all participants will be seated where they can see you and any audiovisuals without obstruction. Move tables and chairs to make adjustments. Then, at the beginning of the session, ask participants to let you know if they can’t hear you or other participants. Also ask them if their seat gives them a clear view and, if not, have them move.

    Mistake #3. Not giving breaks. Brain studies have found that people’s brains become overloaded after 50 minutes. If you give the participants ten minute breaks every fifty minutes, you will reap two major benefits. First, they will stay more alert and focused. Second, there will be more beginning and endings to the lesson, which is when participants are most ripe for learning.

    Mistake #4. Moving closer to participants who speak too softly. Although it is counterintuitive, you need to move away from soft-spoken people. This will encourage them to speak more loudly so that you (and the rest of the group) can hear them. If you move closer, you will be the only person able to hear what the participant says. In that event, you will continually need to repeat what was said so the group can hear it. This is a great way to lose your voice.

    Mistake #5. Talking too much. Limit your lecture to ten minutes, which will keep it a “lecturette.” Then check for participant comprehension by asking or opening up for questions, showing relevant pictures, or assigning a learning activity where the participants have to apply what they have learned so far.

    Avoiding these five mistakes will help to ensure that everything possible has been done to set up an effective learning experience and maintain a comfortable learning environment.

    May your learning be sweet.

    Deborah