- Chaordic: [said of a system, organization or natural process] governed by or combining elements of both chaos and order
- Cognitive bias: the result when heuristics fail to deliver the expected outcome.
- CXO: global business executive
- ESG: environmental, social and governance [related to sustainable socially conscious investing]
- EVP: employee value proposition
- F.I.E.R.C.E.: flexibility, intentionality, emotional intelligence, realness (authenticity), collaboration, engagement [core dimensions
“Physical intelligence underpins our cognitive and emotional intelligence.” Claire Dale, Patricia Peyton
No, this isn’t about starting an exercise program. And yes, this is the first time I’ve heard of it. But I thought it was worth passing on to you.
Physical intelligence is “the ability to detect and actively manage the balance of chemicals in our brains so that we can achieve more, experience less stress and live more happily.”
In their book Physical Intelligence, Claire Dale and Patricia Peyton explain the four key elements of physical intelligence and the brain chemicals associated with them. I’ve added in [brackets] the emotional intelligence element that may be influenced by the physical intelligence element:
- Strength: this comprises inner strength and
“The chief virtue that language can have is clearness, and nothing detracts from it so much as the use of unfamiliar words.” Hippocrates
“The shorter and the plainer the better.” Beatrix Potter
Plain language is communication your audience can understand the first time they read or hear it. We Government regulations, legal documents and all the documents involved in buying a home are usually very complex. Wouldn’t it be nice if these were written so that we could easily understand them?
Not long ago, a marketing expert noted that the language I use to explain my thoughts is at an academic level. Or, in plain language, I write highbrow. I was surprised. It had never occurred to me that my … Read the rest
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Aristotle
A learning curve study shows that if you don’t reinforce what has been learned, the participants will forget 90% of it within 30 days. That means that 90% of the training will be scrap, or useless, unless we are proactive.
So how do we reinforce learning to ensure retention and application? Ongoing communication with participants before and after the training, post-class project assignments, microlearning tips, and partnerships with the participants’ managers are some of the ways we can do this.
Patty Gaul identifies 5 Ways to Create Greater Learner Retention:
- Create a WIIFM hook.
It helps if this is done even before the … Read the rest
“Work is learning and learning is the work.” Harold Jarche
The latest learning and development concept is learning in the flow of work.
Learning in the Flow of Work
What are we talking about? As employees do their jobs, a question or problem may arise. Then, the same way many of us turn to Google or Youtube for answers, the employee accesses some knowledge base or subject matter expert for a quick answer or solution. This happens while the employee is still engaged in his or her work, so the work progresses as the employee receives the answers s/he needs.
It’s a wonderful idea. I imagine learning and development folks building a knowledge hub replete with frequently asked questions or … Read the rest
“But I think that no matter how smart, people usually see what they’re already looking for, that’s all.” Veronica Roth
According to Dashe Thomson, cognitive biases can be both useful and detrimental to learning. They matter to us because they can make learners and designers resistant to incorporating new information, they can result in learners remembering inaccurate information, or they can prevent learning from happening altogether. Biases that have a negative effect on learning were discussed in Tip #779.
Here is an example of the impact of cognitive biases related to learning and recall. This is a very helpful piece of information if you notice employees reverting back to old procedures after a training program that taught them the … Read the rest