Laurel and Associates, Ltd.

Author Archives : Deborah

Tip #676:  Tips for Facilitating a Group

On June 20, 2017, Posted by , In communication, By , , With No Comments

“The facilitator’s job is to support everyone to do their best thinking. To do this, the facilitator encourages full participation, promotes mutual understanding, and cultivates shared responsibility.”  Sam Kaner

Group facilitation requires patience and attention.

Here are 14 tips to keep in mind the next time you’re involved in facilitating a group:

1.   Help the members feel welcome [smile, shake hands, make sure all members know each other]

2.   Review the agenda and objectives for the session [put the agenda with time frames on a flip chart sheet for easy reference]

3.   Explain your role [to keep the discussion on time and on track- and ensure equal participation of all members

4.   Remind the members of the ground rules … Read the rest

Tip #675: Serendipity: A Fortunate Happenstance

On June 13, 2017, Posted by , In communication, By , With No Comments

“A great attitude does much more than turn on the lights in our worlds; it seems to magically connect us to all sorts of serendipitous opportunities that were somehow absent before the change.” Earl Nightingale

A friend told me about a series of chance occurrences that together became a very fortunate happenstance. Her story brightened my day and I hope it brightens yours.

  1. Fortuity (a chance occurrence).

Two colleagues, A and B, meet at a conference.

  1. Geniality (a friendly and cheerful manner)

They enjoy a pleasant conversation.

  1. Invitation (a request for someone to go somewhere or do something)

Colleague A invites Colleague B to attend a meeting later that week.

  1. Reconnection (to meet or come into contact again after a
Read the rest

Tip #674:  Why Isn’t an Open Mind Enough?

On June 6, 2017, Posted by , In communication, By ,,,,, , With Comments Off on Tip #674:  Why Isn’t an Open Mind Enough?

“The success of our actions as change-makers does not depend on What we do or How we do it, but on the Inner Place from which we operate.” Bill O’Brien (paraphrased)

I have always thought that it was important to have an open mind- and prided myself on having one.

According to Z. Hereford, at http://www.essentiallifeskills.net/openmind.html, people who are open minded are: “willing to change their views when presented with new facts and evidence.” They are “more accepting of others,” “have fewer prejudices,” “are more open to change,” and “have better problem solving skills.”

Based on this description, an open mind seems to be a desirable characteristic for a lifelong learner and a change agent.

However, information I’ve received … Read the rest

Tip #672: Do You Kahoot?

On May 23, 2017, Posted by , In training resources, By ,, , With Comments Off on Tip #672: Do You Kahoot?

“My goal in the classroom was always to make sure they were having so much fun that they didn’t realize they were learning.” Rick Riordan

I always learn something new when I conduct train the trainer sessions and last week was no exception.

Have you ever heard of, used or created a Kahoot? Kahoot is a free game-based learning platform that can be used in the classroom to poll participants, test their learning, and even introduce and provide training.

I wanted to learn more about Kahoot and Plickers (a way to poll participants without devices), so I did some research and discovered that there are many classroom tools for gathering feedback- and they’re free!

Here are some of these … Read the rest

Tip #671:  Make Better Hiring Decisions

On May 16, 2017, Posted by , In management and leadership, By ,,, , With Comments Off on Tip #671:  Make Better Hiring Decisions

Hiring people is like making friends. Pick good ones, and they’ll enrich your life. Make bad choices, and they’ll bring you down.”  Jason Fried

In the past, hiring decisions were primarily based on a review of the candidates’ resumes and their references. Unfortunately, neither of those sources are completely reliable. Professional resume writers abound who can transform poor qualifications and/or experience into new and misleading statements.

With regard to references, many companies limit a reference response to simple confirmation of the candidate’s employment. In addition, unless the hiring manager knows and trusts the reference, it is possible that the current manager may speak highly of an employee that s/he wants to leave the company.

Even if the resume and/or … Read the rest

Tip #667: When to Adjust Your Management Style

On April 25, 2017, Posted by , In management and leadership, By ,,,,,, , With Comments Off on Tip #667: When to Adjust Your Management Style

“The best leaders don’t know just one style of leadership- they are skilled at several and have the flexibility to switch between styles as the circumstances dictate.”  Daniel Goleman

Management style depends on the task, the people and the situation that needs to be managed.

Daniel Goleman has identified six different management styles, each of which may be appropriate depending on the specific situation:

  1. Directive
  2. Authoritative
  3. Affiliative
  4. Participative
  5. Pacesetting
  6. Coaching

The most effective managers move from one style to another to get the best outcome, adopting the one that meets the needs of the moment. An effective manager’s repertoire should include many different management styles.

Six Management Styles
Management Style Main Objective Characteristics Motivational Approach Use Do Not Use
1. 
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